Let customers speak for us

from 817 reviews
Top boards...Top service 👌

I purchased two Jones snowboards on-line for my next trip to Japan. Ordering through Twelve snowboards was a smooth experience and they kept me up to date with my order from the time I placed the order to delivery. I would highly recommend Twelve for the best gear, customer service and I wouldn't hesitate to order through them again. Thanks guys!

Kelly Halse
Twelve Board Store
Burton waverange step on

Very fast delivery A+

shane Purchase
Twelve Board Store
Incredible company

Incredible company, my Burton Swash jacket was exactly as advertised, great website, good post purchase communication and fast postage. Overall, a perfect experience!

Anthony Goebel
Twelve Board Store
Yeah sick

Yeah sick !!

Cam Riggs (cambomambor)
Twelve Board Store
Karakoram prime connect s binding Twelve edition

Been able to fit them to my new Jones splitboard now that it has arrived. Bindings look great, attachment was easy. Cannot wait to try them out. Just need some new skins!

David Fitzgerald
Karakoram Prime Connect S Binding Twelve Edition
Karakoram Prime Connect S Binding Twelve Edition
perfect shell

the comfiest & cutest snow pants ever ! theyre super baggy so size down 1-2 sizes. best worn with some thermals under as they dont provide much warmth.

jols jols
Yuki Threads Bilbo Pants 2026 | True Navy
Yuki Threads Bilbo Pants 2026 | True Navy

Nice colour, fits well and cosy!

Lauren
Burton Recycled All Day Long Beanie | Elderberry
Burton Recycled All Day Long Beanie | Elderberry

Awesome board, easy to turn and fun. Definitely a comfortable right!!

Lauren
Yes Greats Uninc Snowboard | 2026
Yes Greats Uninc Snowboard | 2026
Great team to deal with!

Great team to deal with, communication is top notch. Any questions were answered quickly. Hard to get good customer service these days but the team at Twelve Board Store obviously value their customers and take pride in their work. Will be using you guys for any future requirements.

David Bourke
Twelve Board Store
Fat boy from 12 Boards

I absolutely love the bike and use it nearly everyday.
I’m 67 years old but it’s a bit like going back to having dirt bikes in the mid seventies! Also 12 boards was easy to deal with. A great shop.

Jeff Raglus
Fatboy Scrambler V2 Electric Bike | Jungle
Fatboy Scrambler V2 Electric Bike | Jungle
Thousand bike helmet.

Great product bought through ebay store. Well packaged. Can't say I wasn't updated on my purchase, 15 notifications. Delivery in a couple of days . Fits well.

ky steiner (ste_939877)
Twelve Board Store

Love the lighter version

M.G.
Burton Mens Lightweight X Base Layer Crew 2026 | True Black
Burton Mens Lightweight X Base Layer Crew 2026 | True Black

Adding another to my collection, best layer for 1st or 2nd layer.

M.G.
Burton Men's Midweight Base Layer Crew 2026 | True Black
Burton Men's Midweight Base Layer Crew 2026 | True Black

Very nice product.

M.G.
Burton Mens Midweight Base Layer Pant 2026| True Black
Burton Mens Midweight Base Layer Pant 2026| True Black
Good quality

Good quality

Penny Pan
Triple 8 Deep Cover Certified Helmet | Matte Grey
Triple 8 Deep Cover Certified Helmet | Matte Grey
Twelve Board Store

Addicted to Quality

Twelve Board Store retail shop interior Our Melbourne shop

Australia's specialist snowboard, skateboard and electric rideable store. Rider-owned since 2013.

Twelve Board Store is Melbourne's specialist snowboard, skateboard, longboard and electric rideable shop — located at 435A Bridge Road, Richmond, open 7 days. We are the Official Jones Snowboards EPICenter and Australia's largest Jones dealer, stocking the full range of Jones, Burton, YES, Nitro, K2, Ride, Lib Tech, Salomon and more. For electric, we carry Evolve, Onewheel, Fatboy, Super73, Onsra and FlightRisk from our Richmond showroom.

Every boot we sell is heat moulded free in our workshop. Every binding is set up to your stance before you leave. Frosty's in-house workshop handles snowboard tuning, waxing, electric servicing and e-bike assembly, 7 days a week. We don't just sell gear — we ride it, service it and stand behind it.

Free shipping Australia-wide on orders over $90. Same-day dispatch Monday to Friday. Price match on any authorised Australian retailer. Afterpay and Zip available.

Jamie & Frosty

Ship your orderFast, tracked delivery Australia-wide Start a returnEasy 30-day returns & exchanges Ride now, pay laterAfterpay, Zip & more at checkout
Off the record

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