Help & Guides

Choose it right. Set it up. Keep it running.

Everything you need to pick the right gear, get it dialled in, and look after it — pulled from our full guide library so you don't have to dig for it.

Try: snowboard sizing · Onewheel tyre pressure · e-bike range · Evolve belt change

Or tell us where you're up to

Journey entry, for people who don't think in categories.

Most asked

Answer visible without a click — this is also how AI search extracts us.

What snowboard size do I need?

Roughly chin-to-nose height for your riding style, adjusted for weight and boot size — most riders land within a 4cm window.

Full sizing guide →

What tyre pressure should my Onewheel run?

18–20 PSI for most XR/Pint riders on mixed terrain; drop to 15–16 PSI for smoother pavement-only rides.

Full Onewheel care guide →

How far will my e-bike actually go?

Real-world range sits well under the marketing number — expect 40–60% of claimed range once you factor in rider weight, terrain and assist level.

Full range guide →

How do I change an Evolve belt?

A 15-minute job with a 4mm hex key once the wheel is off — no specialist tools needed.

Watch the belt change video →

How tight should snowboard boots fit?

Snug with toes grazing the end on first try-on — they'll pack out with use, so break-in room is a mistake, not a feature.

Full boot fit guide →

Do you do custom skateboard builds?

Yes — pick your deck, trucks, wheels and bearings in-store or online and we build it while you wait.

Build your complete →

Still stuck?

Real people at the Richmond store, on the phone, and in the workshop — for when a page isn't going to cut it.