About the Role
- You’ll work closely with our retail and marketing team to:
- Assist Mandarin-speaking customers in-store with gear, sizing, and fit
-Manage communication through our WeChat Official Account
- Recommend premium snowboard gear and provide expert adviceHelp with boot fitting, product care, and snow tech questions
- Support general retail duties and contribute to an epic store vibe
What We’re Looking For
✅ Fluent in Mandarin and English
✅ Friendly, confident communicator
✅ Strong interest in snowboarding or premium gear
✅ Comfortable with digital tools like WeChat, POS, Shopify
✅ Team player who’s great with people and takes pride in service
Bonus if you’ve worked in action sports, fashion retail, or e-comm before
.What You’ll Get
⚡️ Work with premium snowboard brands like Jones, Burton, K2 & more
🎿 In-store perks + exclusive staff discounts on the best gear
🧊 Be part of a rider-owned crew who lives and breathes the lifestyle 💬 Training and experience managing WeChat for business, product buying and marketing
👟 Opportunity to grow into digital, events, or customer care roles
To apply please send us a resume and cover letter in English please or drop into store and introduce your self.
男生 or 女生 – if you ride, vibe, and love the gear – we want to meet you.
📧 Email: jamie@twelveboardstore.com.au
📍 Apply in person at 435A Bridge Rd, Richmond
