Beyond Medals Packable Down Jacket 2026 | Black

Shipping

FREE shipping Australia wide on this product. Orders are dispatched within 1–2 business days, with estimated delivery of 3–7 business days to metro areas and 5–10 business days to regional and remote locations. You will receive tracking details by email as soon as your order ships.

Returns

Enjoy 30-day change-of-mind returns on unused items in their original, undamaged packaging. Faulty or incorrectly supplied items are covered by a hassle-free replacement or full refund — just reach out and we will take care of it.

Warranty

Every product is backed by the full manufacturer's warranty against defects in materials and workmanship, in addition to your rights under the Australian Consumer Law. If anything goes wrong, contact our team at support@twelveboardstore.com.au and we will arrange assessment, repair, replacement or refund as appropriate.

Price Match Policy

We’re often asked: “Do you price match?” Absolutely. We always aim to give you the best products at the best prices — and we’ll work hard to match or beat almost any offer from another Australian retailer.

How Our Price Match Works

We’ll match almost any price from any Australian retailer provided:

• The product is identical in model, manufacturing year, size and colour.
• You provide proof of the quoted price — a website link or screenshot.
• We take into account any competitor postage charges.

We’ll always do our best to get your gear to you cheaper and faster than anyone else. Some conditions apply and may not apply to all products.

Why We Price Match

At the end of the day, we want you to buy your gear from us. As a retailer, our job is to make sure you get not only the perfect product for what you’re doing but also the best deal. Price is the easy part — let’s get you on a new board.

Contact Us

To learn more or request a price match, contact us on  info@twelveboardstore.com.au or call 03 9421 2293