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Shipping

FREE shipping Australia Wide on all orders over $50 Australia Wide. If you need it urgently choose Express options available.  If you are in Melbourne we have Same Day delivery options so we can deliver to your door in a couple hours.

We ship internationally to many places just fill in your shipping details and the postage cost will be calculated for you....MORE

Estimated Shipping Times To Major Capitals

• Melbourne - 1 to 2 days
• Sydney - 2 to 3 days
• Canberra - 1 to 2 days
• Brisbane - 3 to 4 days
• Adelaide - 1 to 2 days
• Perth - 5 to 7 days
• Darwin - 5 to 7 days

Returns

We have a 30 day return policy, All returned items must come back with original tags and original packaging unused & completely intact.  Need to exchange a size?  No probs.  Returns on sale items may incur a restocking fee...MORE

Does Twelve Board Store price match?  It's a question we get all the time is do you price match?  Of course we do.  We always do our best to make sure we have the best products for you but the best price as well.  We will match almost any price, from any Australia retailer.  The product must be the exact same as far as model, manufacturing year, size, color and you must provide proof of quoted price and/or a website screen shot and take's into account things like competitors postage charge.  We will always do our best to get it to you cheaper and faster than anyone else.  Some conditions apply and may not apply to all products.

At the end of the day we want you to buy your stuff from us and as a retailer our job is to make sure you get not only the perfect product for what your doing but the best deal.  Price is the easy part, let's get a new board!

Contact us at 03 9421 2293 or email info@twelveboardstore.com.au to learn more about our Price Match Policy.