Twelve Board Store is Melbourne's specialist snowboard retailer. Not a ski shop that happens to sell snowboards, not a general sports store with a snow section. Snowboarding is what we have built the business around since 2013. Our staff ride, our buying reflects what actually performs in Australian conditions, and our in-store service goes well beyond handing you a bag and processing a transaction.

Find us

  • Address: 435A Bridge Road, Richmond VIC 3121
  • Phone: (03) 9421 2293
  • Hours: Mon to Fri 10am to 5:30pm, Sat 10am to 5pm, Sun 11am to 4pm. Open seven days
  • Getting here: trams 48 and 75 stop directly outside. Street parking on Bridge Road and surrounding streets
  • In store: boot fitting, free heat moulding, waxing and tuning workshop, stance setup

Where exactly are you in Richmond?

We are at 435A Bridge Road, Richmond, on the south side of Bridge Road between Church Street and Punt Road. That puts us roughly 3km east of the Melbourne CBD, a short trip from Cremorne, Abbotsford, Collingwood, Burnley, Hawthorn and South Yarra.

Trams 48 and 75 run along Bridge Road and stop directly outside. There is street parking on Bridge Road and in the surrounding streets, and East Richmond station is a short walk away.

Get directions on Google Maps


When are you open?

Day Hours
Monday to Friday 10:00am to 5:30pm
Saturday 10:00am to 5:00pm
Sunday 11:00am to 4:00pm

Open seven days. Hours can vary on public holidays, so give us a call on (03) 9421 2293 if you are making a special trip.


What can you do in store?

Boot fitting, done properly

Snowboard boots are the most important gear decision you will make, and a poorly fitted boot ruins the mountain regardless of what board you are on. We fit boots in store with heat moulding included free on every boot purchase. Allow 30 to 45 minutes, bring your snowboard socks, try multiple brands, and leave with a boot that actually works for your foot. No appointment needed, and weekday mornings are quietest.

Waxing and tuning, year round

Frosty runs our in-house workshop at the Richmond store, handling snowboard and ski waxing, edge tuning, base repair and boot heat moulding. It is open year round, so you can drop a board in well before the season rather than queuing in June. Full details on the waxing and tuning page.

Binding setup

Free stance setup with every binding purchase. Bring your boots and we will dial in width, angles, highback and straps before you leave. If you bought bindings elsewhere and want them set up, come in anyway.

Advice from people who ride

Every product in our snowboard range has been assessed by people who ride Falls Creek, Mt Buller, Mt Hotham and Thredbo. Australian snow is wetter and heavier than Japan, the US or Europe, and it demands different specs than northern hemisphere buying guides suggest. When you ask which board suits your riding, the answer comes from experience rather than a spec sheet.


What do you stock?

The full setup: boards, boots, bindings, outerwear, goggles, helmets, accessories and apparel. Boards across all riding styles including all-mountain, freestyle, freeride, powder and splitboard. Boots in every flex rating and lacing system. Bindings from entry level through to Step On systems.

We are an authorised Australian dealer for the brands we stock, which means genuine warranty, manufacturer support and access to the full range rather than grey market stock. Current brands include Burton, Jones, YES., Lib Tech, Nitro, K2, Salomon, Ride, DC, ThirtyTwo, Nidecker, L1 and Yuki Threads.


Which resorts do Melbourne riders use?

Victorian resorts typically open in June and run through to September, with peak conditions at Falls Creek, Mt Buller and Mt Hotham through July and August. Mt Baw Baw is the closest resort to Melbourne and suits beginners and day trips. For serious riding, Falls Creek and Hotham are the destinations, and Mt Buller is the one most Melbourne riders drive to at around three hours.

We stock year round, so boards, boots and bindings are available outside the season for pre-season preparation, end-of-season sales and boot fitting without the rush.


Frequently Asked Questions

Where is Twelve Board Store?

435A Bridge Road, Richmond VIC 3121, about 3km east of the Melbourne CBD on the south side of Bridge Road between Church Street and Punt Road. Trams 48 and 75 stop directly outside, and there is street parking on Bridge Road and the surrounding streets.

What are your opening hours?

Monday to Friday 10am to 5:30pm, Saturday 10am to 5pm, and Sunday 11am to 4pm. We are open seven days. Hours can vary on public holidays, so call ahead on (03) 9421 2293 if you are making a special trip.

Do I need an appointment for a snowboard boot fitting?

No, walk in any day we are open. A proper fitting takes 30 to 45 minutes including heat moulding, which is free with every boot purchase. Weekday mornings are quietest if you want unhurried time with a fitter.

Where can I get a snowboard waxed or tuned in Melbourne?

At our Richmond store. Frosty runs the in-house workshop year round, handling hot wax, edge tuning, base repair and boot heat moulding. Drop your board in and we will turn it around quickly rather than sending it away.

Do you sell snowboards outside the winter season?

Yes, we stock year round. Boards, boots and bindings are available outside winter for pre-season preparation, end-of-season sales and unhurried boot fitting without the June rush.

Can I buy online and pick up in Richmond?

Yes. Choose Click and Collect at checkout and we will notify you when it is ready, usually within a few hours on business days. Free shipping Australia-wide on orders over $90 if you would rather have it delivered.


Snowboard buying guides

Not sure where to start? Our guides cover everything from choosing your first board through to advanced setup matching.

Contact our team · (03) 9421 2293 · 435A Bridge Road, Richmond VIC 3121