Want to work in a great environment with great people? We have new opportunities that have opened up here at Twelve. We are always on the search for not only that new product but that new future alumni staff member who is going to raise the bar for all who follow. If you are dynamic, versatile and have a passion for what we do send us a letter HERE and tell us all about you, your passions and board stories and why working with us at Twelve is for you. These positions will fill fast so if this is you or you know anyone who may fit the bill pass it on.
The Team @ Twelve Board Store
Join Our Crew at Twelve Board StoreWe’re looking for a Mandarin-speaking team member to join our sales floor and help deliver an unbeatable experience to our local and international snowboard community. If you love premium snow gear, speak fluent Mandarin, and enjoy connecting with customers — both in-store and on WeChat — this is for you. You will influence product buying as well as be introduced to products across our entire store including electric skateboards and electric bikes. See below for details on the role
About the Role
You’ll work closely with our retail and marketing team to:
- Assist Mandarin-speaking customers in-store with gear, sizing, and fit
-Manage communication through our WeChat Official Account
- Recommend premium snowboard gear and provide expert advice Help with boot fitting, product care, and snow tech questions
- Support general retail duties and contribute to an epic store vibe
- Assist and inluence product selection and buying decisions
What We’re Looking For
✅ Fluent in Mandarin and English
✅ Friendly, confident communicator
✅ Strong interest in snowboarding or premium gear
✅ Comfortable with digital tools like WeChat, POS, Shopify
✅ Team player who’s great with people and takes pride in service
✅ Finger on the pulse with gear trends, market wantrs and needs
Bonus if you’ve worked in action sports, fashion retail, or e-comm before
.What You’ll Get
⚡️ Work with premium snowboard brands like Jones, Burton, K2 & more
🎿 In-store perks + exclusive staff discounts on the best gear
🧊 Be part of a rider-owned crew who lives and breathes the lifestyle 💬 Training and experience managing WeChat for business, product buying and marketing
👟 Opportunity to grow into digital, events, or customer care roles
To apply please send us a resume and cover letter in English please or drop into store and introduce your self.
男生 or 女生 – if you ride, vibe, and love the gear – we want to meet you.
📧 Email: jamie@twelveboardstore.com.au
📍 Apply in person at 435A Bridge Rd, Richmond
