COVID-19, Retail and Twelve

Twelve Board Store has made the decision to shut our doors to the general public from Saturday March 28th at 5pm.  The safety of our customers, staff and the community is paramount and we all need to do out bit in these trying times.  We will continue to be open online as well as by appointment to demo electric boards, repairs, servicing and all other enquiries. 

Always check our social media accounts like Facebook, Instagram and Twitter for daily updates.  Regardless if the doors are open we are always available to speak on the phone or by video chat to guide you through any advice or service issues.

Appointments

We are here for you.  Although life feels like it is stopping we want you to know we are here for you.  If you need to have your board serviced, new bearings installed or want to demo an electric board we want to help you out so let's book an appointment so you have all our focus, we keep it 1 on 1 in a safe environment you are comfy in

Safety Is #1

Your safety and our staff's is the #1 priority.  When you enter our store we have hand sanitizer for you to apply as well as we are wiping down surfaces every 1/2 an hour, including wiping down our EFT machine after every use.  At this time we ask if you can, we would prefer no cash payments.  Also, very important, we are insisting we all keep a minimum 1.5 metres apart.  So no high fives or handshakes sorry.  We want everyone to feel safe and comfortable bottom line. 

Shop Online

Our website is new and really easy to find exactly what you are looking for.  Shop our main categories and filter down to the size and style you need.  We are shipping orders via courier and Aus Post everyday and of course are available by phone and video chat to help with any questions or advice.

Shipping Your Order

Shipping your items is all running as normal.  All freight and logistics are safely delivering packages Australia Wide as normal.  We pick, pack and book to ship every order the same day to get it in your hands as soon as possible.

We hope you all are being safe, please take care of each other and we can get through this.